Frequently Asked Questions

Yes, we provide installation assistance for our massage chairs. Our trained technicians will help set up the product at your location and guide you on proper usage.

Delivery timelines usually range between 5-10 business days depending on your location. Remote areas may take slightly longer. Our team will keep you updated throughout the process.

There will be no return option unless the product is beyond repair or replacement.

In case of transit damage, the customer must notify the brand immediately, preferably before accepting the parcel. If the customer accepts the parcel, any visible damage must be clearly mentioned on the LR (Lorry Receipt) along with images of the box/package.

In case of manufacturing damage, the customer must notify the brand within 3 days of product delivery."

Yes, demo sessions are available at selected locations. You can contact our team to schedule a demo and experience the massage chair before making a purchase.

You can reach our support team via phone, email, or through the contact form on our website. Our team is always ready to assist you with any queries or service requests.

Yes, HCI provides reliable after-sales service including maintenance, repairs, and spare parts support to ensure long-term performance of your massage chair.

Benefits include stress relief, improved posture and spinal alignment, better blood circulation, reduced back, neck and shoulder pain, and overall physical and mental well-being.

HCI products are also available on Amazon, Flipkart, Pepperfry, IndiaMart, and Shoppers Stop.

Yes, HCI has multiple locations listed on the Our Locations page.

Yes, benefits include unlimited at-home use, no travel or appointment fees, usage by the whole family, and a long product lifespan compared to repeated spa visits.

Yes, by lowering anxiety and supporting relaxation, regular massage chair use may help you sleep better and wake up more rested.