Shipping Policy

Thank you for choosing HCI for your relaxation needs. We are dedicated to ensuring a smooth shopping experience and delivering your product promptly and in excellent condition. Please review our shipping policy for detailed information:

We use trusted and reputable carriers to ensure reliable and secure transportation of your product.

Enjoy hassle-free delivery as we bring your order directly to your specified address.
You will receive a notification with tracking details upon dispatch to monitor your order in real-time.

If the delivery location is on a floor other than the ground floor and requires manual lifting of the product, additional
labor charges will apply. These charges will be communicated in advance.

Your purchase is fully covered against loss or damage during transit until delivery is completed. After delivery,
responsibility is transferred to the consignee.

We encourage you to inspect the packaging and product upon delivery. If there is visible damage, please note it on the delivery receipt before signing.

If you're not satisfied with your purchase, please refer to our Return Policy for assistance with returns or exchanges.
Thank you for trusting HCI for your relaxation solutions. For any further questions or assistance, feel free to contact our dedicated customer service team.