At HCI, we are committed to providing you with the highest level of comfort and relaxation through our premium massage chairs. We stand by the quality and durability of our products, which is why we offer an extensive warranty and service support to ensure your peace of mind.
Warranty Details
HCI offers onsite warranty coverage tailored to the purchase price of the massage chair:
In the price segment of below ₹1,50,000, get a 1-Year Onsite Warranty, wherein our expert professionals will visit your location to diagnose and replace the faulty parts at zero cost within the warranty period.
Above ₹1,50,000: Rejoice in an all-inclusive 3-Year Onsite Warranty. In the unlikely event of any trouble, our qualified service team will promptly fix the issue onsite and replace the spoiled component with a brand-new one, with minimal disruption to your convenience.
Extended Service Support – 7 Years: Aside from the standard onsite warranty, HCI guarantees long-term customer satisfaction with an additional 7 years of service support (chargeable). Within the stated years, our technical support is at your service at all times for support, diagnostics, and maintenance service to keep your massage chair always in perfect shape. Service support involves a typical visit fee for the technician, as well as any appropriate repair or replacement fees based on the kind of issue.
In any support-related concern, kindly reach out to us at +91 7300000739.
Peace of Mind with HCI
– Quality Assurance: HCI Massage Chairs are built with precision and care, using the latest technology and high-quality materials to ensure longevity and durability.
– Expert Technicians: Our team of skilled technicians is trained to handle any technical issues efficiently and effectively, providing you with the best service experience.
– Quick Response Time: We understand that your comfort is a top priority. In the event of a service request, we aim to respond promptly and schedule a service visit at your earliest convenience.
– Customer Support: Our dedicated customer support team is available to answer your questions and provide guidance throughout the warranty and service support period.
How to Reach Us
If you encounter any issues with your HCI Massage Chair or have questions regarding the warranty and service support, please contact our customer service team at +91-7300000739. We are here to assist you and ensure that your massage chair continues to deliver the ultimate relaxation experience.
Invest in HCI Massage Chairs with confidence, knowing that you have a reliable partner in relaxation and comfort for years to come. We are committed to enhancing your well-being through exceptional products and service.