Thank you for choosing HCI for your relaxation needs. We are committed to providing you with a seamless shopping experience, and our shipping policy reflects our dedication to delivering your product promptly and in pristine condition. Please review the following details regarding our shipping process:

1. Delivery Time:

   – Upon successful order placement, your order will be processed for shipment within 1-2 business days.

   – We strive to deliver your order to your doorstep within 7-10 working days from the date of purchase.

2. Shipping Methods:

   – Our standard shipping method ensures reliable and efficient delivery. Rest assured that we partner with reputable carriers to facilitate the safe transportation of your product.

3. Doorstep Delivery:

   – Your comfort is our priority. Our delivery service includes doorstep delivery, bringing the massage chair directly to your specified address.

   – To enhance your convenience, you will receive a notification with tracking information once your order has been dispatched. This allows you to monitor the progress of your delivery in real-time.

4. Damage Coverage:

   – We understand the importance of receiving your product in perfect condition. That’s why our shipping policy includes coverage for any potential damages to your purchase during transit. We take the whole responsibility of any loss or damage caused to your product till the product gets delivered, after the product is delivered, the responsibility is transferred to the consignee itself.

5. Inspection Upon Delivery:

   – To ensure your satisfaction, we recommend inspecting the packaging and product upon delivery. If you notice any visible damage to the packaging, please make a note of it on the delivery receipt before signing.

7. Return Policy:

   – We are committed to your satisfaction. If, for any reason, you are not completely satisfied with your purchase, please refer to our return policy for guidance on how to initiate a return or exchange.

Thank you for choosing HCI. We aim to provide you with a blissful and worry-free experience, from the moment you place your order to the delivery of the product. If you have any further questions or concerns, please don’t hesitate to contact our dedicated customer service team.